Ring Party Classic Gold S925 Sterling Silver Precious Stylish Simple VIVI641102

Returns Policy

When you receive item(s) that is defective, incorrect, or incomplete, please contact us immediately so we can make it right.

For faster assistance with a return or exchange claim, please email us with your order number, contact information, photos, and videos concerning the damages or flaws(if applicable). Please keep all items and packaging materials until your claim is resolved.

Please note that for final sales of products, due to handcrafting, there may be a slight deviation between the actual product and the picture, please do not buy if you are concerned.

Our policy lasts 15 days. You can get refund when you return your item(s) within 15 days. Customized item is not supported to return. Pls go to our return policy learn more

HOW DO I RETURN ITEMS

Before return, please contact us for return details and correct return address. All returns for refund must be authorized by Vivi Bridal within 15 days of delivery with a valid RMA Number, please contact us by service@vivibridal.com.

Besides, if you return the item(s) for personal reasons (non product quality problems), the return freight is at your expense.

Please note that products must be returned in the original packaging and will not affect the second sale. Once the item arrives back at the warehouse for inspection, the refund process will begin.

Shipping

We offer home delivery to multiple locations in the United States（Except Alaska, Hawaii, Puerto Rico). And, we use DHL to ship your orders very tightly sealed. We do not ship to P.O. boxes addresses and Military APO/FPO addresses. We apologize for any inconvenience this may cause.

SHIPPING TIMELINES:

Each item has a unique processing or production time, it usually takes 5--9 days to finish your product. DHL takes 3--7 days to deliver your orders. You will receive an email confirmation with tracking information (if applicable) once your order ships. Please contact us if you did not receive your order within 7 days.

If you need your order sooner, we do offer expedited shipping on select orders. To know the shipping fee, please contact us by service@vivibridal.com.

Dresses :

Men's Suits :